Services

24/7 Service and Support

As an organization with decades of experience managing multi-site technology initiatives, Telaid understands the critical role that support services play both in your initial deployment and over the long term. The ability to get the help you need, when you need it means the difference between technology that hampers your success and technology that makes a major contribution to it.

That's why we have developed a highly-skilled support team that operates on a "one call service" philosophy. Through dedicated toll-free numbers and 24/7/365 availability, you get a single point of contact for all your support needs, from break/fix and moves/adds/changes to AV, public display devices, and cabling. We also provide a state-of-the-art eCRM system that provides access to support information anytime from anywhere. The result is fast, reliable access to the support you need at every stage of the technology lifecycle.