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Makes the complex, simple.
We receive, sort, evaluate and inventory devices to evaluate condition, count devices, note technical details and enable easy selection when needed in the field.
We warehouse hundreds of thousands of devices for our clients each year in our warehouse complete with 250,000 ft2 of rackable space.
We pre-stage and configure your devices in the TSC so they are prepared for plug-and-play installation upon arrival in the field.
Our fully automated process can configure 800 devices concurrently for speed and efficiency.
For every shipment, we kit, package and ship to the right location on a precision timeline so that deployment is easy.
Our precision methodology results in a 98.8% project success rate.
The TSC is home to Telaid's Help Desk, which provides 24/7/365 level 1, 2 and 3 support, as well as monitoring and administrative support.
Our team has a track record of 95% first visit resolution.