Technology Lifecycle Solutions For Multi-site Clients
  • Getting IT Done!

    People, Processes and Tools! 
    Telaid is the one-stop go-to partner for multi-site clients in support of their IT and Physical Security needs. Telaid employs our Zero Defect Model in delivering cradle to grave technology services. We ensure that deployments and ongoing support are delivered precisely on target using proven best practices resulting in scalable, repeatable and consistent support of enterprise standards.

  • Rapid Technology Deployment

    Telaid utilizes our Zero Defect Model and best practices approach removing time, cost and risk from complex multi-site deployments. Our Staging & Configuration Center, coupled with our hybrid service delivery organization, produce scalable and repeatable high quality outcomes on every project.

  • Lifecycle Solutions

    Proven ROI and Increased Uptime of Your Store Systems.
    Partner with Telaid for cradle to grave support of your IT and physical security assets, staging and deployment, new store openings, asset management/depot repair, asset disposal, and MAC/service.

  • Physical Security

    Bridging the Gap Between LP/AP and IT
    Telaid is your IT/security partner leveraging our expertise in both areas along with our support of the physical layer. Our focus is on consistent results around deployment and service in support of our client’s enterprise standards. Telaid is the new model for IT security support for multi-site clients looking for that best practices partner.

  • What Retailers Think

    Headlining the first-ever Loss Prevention (LP) Pavilion at the 2014 NRF Big Show, Telaid was uniquely positioned to speak with retailers about both their IT and their LP goals and concerns. Based on dozens of conversations, we discovered what retailers are thinking about today.


    Read our short brief >

Contact us for more information: 800.205.5556 or email us.
Our Technology Lifecycle Solutions offering for IT and LP Assets, along with support of the Physical Layer infrastructure, are designed to solve the challenges facing Multi-Site clients in managing their existing investment and deploying new technology.

Customers obtain measurable value through the customization of a Lifecycle Solution that streamlines and aggregates the support of their hardware for new site builds, technology refresh, on-site maintenance and support along with Asset Disposal.

We welcome an opportunity to collaborate on a solution resulting in improved process and efficiency, cost savings and risk mitigation around the management of your IT and LP assets.
Whatever your business needs to be more successful, Telaid can design a solution that works for you.
• Wireless Predictive Analysis
• Security Solutions, Surveillance & Intrusion Detection
• Digital Signage & Menu Board Solutions
• Business Intelligence, Queuing, People Counting
• Structured Cabling
• CAD Services
Our PMO is solely focused on ensuring consistent, predictable, and successful outcomes for our clients.
• PMI Certified PMO
• Best Practices Approach
• Pilots & Proof-of-Concept
• SOW Creation & Refinement
• Project Plan & Timelines
• Project Documentation & Reporting
We configure, test and stage equipment prior to every deployment. For clients with high-risk, high-visibility, mission-critical and/or time-sensitive needs, our Technology Staging Center is your greatest asset.
• 100,000+ Sq ft of Rackable Warehouse Space
• Automated Configuration of Multiple Vendor Devices
• Complete Systems Integration & Testing
• Kitting & Materials Aggregation
• Logistics & Real-Time Reporting
• Web-Based Client Portal
We never make assumptions and we never walk away. It’s critical to your success that we evaluate and ascertain your site and ensure that your team can work with your solutions.
• Surveys & Gap Analysis
• Physical Layer Site Remediation
• Hardware Installation & Testing
• W–2 Cross-Functional Field Resources
• Train the Trainer Approach
• W–2 Quality Control Field Resources
Around the clock and across the U.S., Telaid is there to help when you need us.
• Maintenance, T & M, & MAC Offerings
• Web Based Client Portal
• SLA Management and Reporting
• Field Resource Management
• Staffed w/ Certified Subject Matter Experts
• Customized Lifecycle Solutions Offerings
With Telaid’s technical expertise and best practices we simplify the process of equipment management. In fact, we’ll do it for you.
• Inventory & Asset Management
• Asset Repair / Refurbishment
• Stocking & Redeployment
• Device Configuration
• Same or Next Day SLA
When it comes to asset disposal, there are many competing factors to consider, and the process can be daunting. Telaid eliminates the complexity and anxiety with simple, secure, and eco-friendly asset disposal solutions.
• Sustainability Solutions
• Inventory Assessment
• Asset Removal & Logistics
• Chain of Custody Documentation
• Remarket or Disposal
• Data Wiping / Destruction
• Regulatory Compliance & Risk Mitigation
What makes us

Telaid sets the standard for quality, service, and innovation in our industry.

The Zero
Defect Model

Telaid delivers the highest quality deployments through our Zero Defect Model.


Telaid's Technology Deployment Methodology combines the right people with a proven process on every project.