Careers - Telaid
Technology Lifecycle Solutions For Multi-Site Clients™

Join our Dynamic Team of Innovators

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Empowerment. Collaboration. Innovation.
Telaid offers highly skilled and talented individuals an opportunity to work in a dynamic environment with an industry-leading technology deployment company. We employ dedicated, innovative individuals who deliver world-class customer service, project management, and implementation services for the OEM, distributor, VAR and end-user channels. We are proud to be recognized as a Great Place to Work.

Our employees thrive in our innovative and collaborative company culture. At Telaid, challenges mean opportunities and initiative is rewarded. With excellent growth opportunities, competitive salaries and attractive benefits, our diverse team is one to beat.

Ready to take your performance to the next level with Telaid?

Telaid Employee

“I am proud to work for a pioneer in technological innovation. Providing our clients with innovative ideas helps me grow professionally.”

Account Manager
Norcross, GA

Telaid Employee

“Customer focus is the key ingredient in building lasting partnerships with our clients and vendors”

Field Service Coordinator
Niantic, CT

Telaid Employee

“I’ve found a company whose core values I share and who are genuinely invested in your personal success.”

Field Service Coordinator
Niantic, CT

Our Brand Attributes

Working at Telaid is not only about a paycheck; it is an opportunity to work with like-minded people who hold a set of core attributes to do better, be better and to help others succeed.

Proactive

On the cutting edge of technology applications, Telaid anticipates changes in technology and our clients’ needs based on emerging tech, market conditions and innovative practices.

Unrivaled

There are lots of players who claim to do what we do, but no one does it like we do. Our experience, tenacity and a client roster make us unrivaled in the industry.

Innovative

We are constantly challenging the status quo and evolving our thinking to innovate our processes, services and offerings to better serve our customers.

Agile

We embrace change and react with the necessary leadership and commitment to get the job done. We listen, learn and adapt to ensure our clients’ success.

Inquisitive

We make it our business to understand the “why” behind the “what,” and then offer our clients the optimal solution possible to accomplish their objectives.

Scalable

Our Proven Process allows us to continually deliver excellence at scale, while customizing our solutions. We configure teams based on each client’s specific project and needs.

Problem Solvers

Undaunted by new challenges, Telaid finds a way to say “yes” when others say “no.”

Embrace Change

Telaid is committed to rapid change required to thrive in the technology industry today.

Experts

As trusted experts, our job is to provide clients what they need, not necessarily what they ask for.

Loyal

Our people, customers and team always come first.

Join Team Telaid and be empowered to succeed.

Telaid is growing and we’re seeking talented, passionate, dedicated individuals to join our team. Explore current job openings below and apply online.

 

Telaid Offices

Headquarters
NIANTIC, CT

13 West Main Street
Niantic, CT 06357

Technology Service Center
ATLANTA, GA

2925 Courtyards Drive
Norcross, GA 30071

Satellite Offices
MADISON, WI

5525 Bjorksten Place
Floor 2
Fitchburg, WI 53711

LOS ANGELES, CA
1860 Chicago Avenue
Suite H-15
Riverside, CA 92507

BENTONVILLE, AR
1722 SE Moberly LN
Bentonville, AR 72712

Current Job Openings

Nationwide

+Quality Control Lead Technician

Telaid seeks an experienced quality control technician with in-depth experience with Telaid’s clients, as well as knowledge of industry standards and the multiple types of industry products and certifications. You’re eager to help support a QC program that will rely increasingly on relationships with business partners, to provide a consistent, outstanding customer experience. This includes the ability to cross train technicians and business partners in specific client or product knowledge. A willingness to travel is essential to this role. Ideal candidate has extensive knowledge and experience working within a Distribution Center environment.

Location – Willing to travel where needed across the US.

Must be willing to travel to support Telaid’s business. Travel may include working on long term projects over multiple weeks at a time. (US only)

Interested in this opportunity?

Learn More & Apply

Niantic, CT

+Billing Specialist

Telaid seeks a Billing Specialist who works closely with Project Managers on specific programs and/or clients. The billing specialist has intimate knowledge of assigned customers with regard to how they prefer to see and receive invoices for completed work. The Billing Specialist will work within our Finance platform (Accumatica) as well as our enterprise platform (ServiceNow) and client specific portals. This role, in partnership with our project managers, ensures timely and accurate billing to our customers.

Interested in this opportunity?

Learn More & Apply

+Buyer

An experienced skilled Professional that performs a variety of tasks associated with purchasing materials and services for Telaid in support of customer projects, initiatives, and Telaid service offerings.

Interested in this opportunity?

Learn More & Apply

+Project Accounting Specialist

Telaid seeks a Project Accounting Specialist who is an organized, confident, and energetic finance professional. You will be focused on ensuring Telaid delivers on the Telaid Proven Process: Reducing the Time, Task, Risk and Cost in Technology Deployments. You can problem solve, recommend, and implement solutions that are in alignment with our Vision, Annual Goals and Core Values. The organization is growing and the need for strong contributors is essential for our continued success. The Project Accounting Specialist will help by providing analytical and reporting support in order to achieve company financial targets. This role serves both internal and external customers. Internally, you will provide direct support to the Controller and indirect support to Ownership, Senior Leadership Team, Operations Leadership Team, PMO Business Unit Program & Project Managers and Other Corporate Managers. Externally, you will interact with our customers as it pertains to billing related issues.

Interested in this opportunity?

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+Project Manager

Telaid seeks a Project Manager who is looking for an opportunity to join a team for a growing, privately held Company. If you are a technical professional who possesses project management experience and takes pride in providing superior customer service to our clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you. The purpose of this role is to deliver technology deployment projects which meet or exceed Telaid’s goals. This role is responsible for project set up, project execution, financial management, people development and relationship management.

Interested in this opportunity?

Learn More & Apply

+Service Account Manager

Telaid, a provider of technology deployment solutions to multi-site companies for over 40 years, seeks a Service Account Manager who is looking for an opportunity to manage projects within a Service Center environment for a growing, privately held Company. If you are a customer service orientated, technical professional who thrives on the challenge of overseeing projects until their completion, while providing exceptional customer service, and monitor budgetary costs for projects then Telaid has a great opportunity to share with you.

Interested in this opportunity?

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+Service Delivery Coordinator

The Service Delivery Coordinator works in a high-volume call center environment selling and assigning/dispatching work orders to our field resources. Our ideal candidate is comfortable working in multiple online platforms, has exceptional computer skills, and has experience speaking with and managing field resources. The Service Delivery Coordinator will answer incoming calls, dispatch field resources for various project and service types. The Service Delivery Coordinator will update tasks, enter detailed notes into our labor platforms, identify and communicate concerns to the Account Managers.

Interested in this opportunity?

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Norcross, GA

+Billing Specialist

Telaid seeks a Billing Specialist who works closely with Project Managers on specific programs and/or clients. The billing specialist has intimate knowledge of assigned customers with regard to how they prefer to see and receive invoices for completed work. The Billing Specialist will work within our Finance platform (Accumatica) as well as our enterprise platform (ServiceNow) and client specific portals. This role, in partnership with our project managers, ensures timely and accurate billing to our customers.

Interested in this opportunity?

Learn More & Apply

+Buyer

An experienced skilled Professional that performs a variety of tasks associated with purchasing materials and services for Telaid in support of customer projects, initiatives, and Telaid service offerings.

Interested in this opportunity?

Learn More & Apply

+Project Manager

Telaid seeks a Project Manager who is looking for an opportunity to join a team for a growing, privately held Company. If you are a technical professional who possesses project management experience and takes pride in providing superior customer service to our clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you. The purpose of this role is to deliver technology deployment projects which meet or exceed Telaid’s goals. This role is responsible for project set up, project execution, financial management, people development and relationship management.

Interested in this opportunity?

Learn More & Apply

+Technical Security Analyst

Telaid, a provider of technology deployment solutions to multi-site companies for 40 years, seeks a Technical Security Analyst who is looking for an opportunity to join a team for a growing, privately held company. If you are an experienced technical professional who possesses project management experience and takes pride in providing superior customer service to our clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you.

Interested in this opportunity?

Learn More & Apply

+Technical Support Analyst

Telaid, a provider of technology deployment solutions to multi-site companies for more than 40 years, is seeking a detail oriented Technical Support Analyst who is looking for an opportunity to join a team in a growing, privately held company. If you are a well-rounded, experienced technical support professional, who takes pride in providing superior service and support to business partners, field technicians, vendors and fellow team members, Telaid has a great opportunity to share with you.

Interested in this opportunity?

Learn More & Apply

Missouri / Arkansas

+Lead Technician

Telaid seeks a Lead Cabling Technician working in a fast-paced environment, providing a range of installation, training, quality control and support for new construction, moves/adds/changes, service, rollouts, and special projects. The Lead Cabling Technician will be responsible for overall quality control of service, installations and regional rollouts through on-site involvement on projects. After hours project coverage and travel will be required.

Interested in this opportunity?

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Our Core Values

Telaid core company values

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