Careers - Telaid
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Technology Lifecycle Solutions For Multi-Site Clients™

Join our Dynamic Team of Innovators

Certified - Great Place To Work

Empowerment. Collaboration. Innovation.
Telaid offers highly skilled and talented individuals an opportunity to work in a dynamic environment with an industry-leading technology deployment company. We employ dedicated, innovative individuals who deliver world-class customer service, project management, and implementation services for the OEM, distributor, VAR and end-user channels. We are proud to be recognized as a Great Place to Work.

Our employees thrive in our innovative and collaborative company culture. At Telaid, challenges mean opportunities and initiative is rewarded. With excellent growth opportunities, competitive salaries and attractive benefits, our diverse team is one to beat.

Ready to take your performance to the next level with Telaid?

Telaid Employee

“I am proud to work for a pioneer in technological innovation. Providing our clients with innovative ideas helps me grow professionally.”

Account Manager
Norcross, GA

Telaid Employee

“Customer focus is the key ingredient in building lasting partnerships with our clients and vendors”

Field Service Coordinator
Niantic, CT

Telaid Employee

“I’ve found a company whose core values I share and who are genuinely invested in your personal success.”

Field Service Coordinator
Niantic, CT

Our Brand Attributes

Working at Telaid is not only about a paycheck; it is an opportunity to work with like-minded people who hold a set of core attributes to do better, be better and to help others succeed.

Proactive

On the cutting edge of technology applications, Telaid anticipates changes in technology and our clients’ needs based on emerging tech, market conditions and innovative practices.

Unrivaled

There are lots of players who claim to do what we do, but no one does it like we do. Our experience, tenacity and a client roster make us unrivaled in the industry.

Innovative

We are constantly challenging the status quo and evolving our thinking to innovate our processes, services and offerings to better serve our customers.

Agile

We embrace change and react with the necessary leadership and commitment to get the job done. We listen, learn and adapt to ensure our clients’ success.

Inquisitive

We make it our business to understand the “why” behind the “what,” and then offer our clients the optimal solution possible to accomplish their objectives.

Scalable

Our Proven Process allows us to continually deliver excellence at scale, while customizing our solutions. We configure teams based on each client’s specific project and needs.

Problem Solvers

Undaunted by new challenges, Telaid finds a way to say “yes” when others say “no.”

Embrace Change

Telaid is committed to rapid change required to thrive in the technology industry today.

Experts

As trusted experts, our job is to provide clients what they need, not necessarily what they ask for.

Loyal

Our people, customers and team always come first.

Join Team Telaid and be empowered to succeed.

Telaid is growing and we’re seeking talented, passionate, dedicated individuals to join our team. Explore current job openings below and apply online.

 

Telaid Offices

Headquarters
NIANTIC, CT

13 West Main Street
Niantic, CT 06357

Technology Service Center
ATLANTA, GA

2925 Courtyards Drive
Norcross, GA 30071

Satellite Offices
MADISON, WI

5525 Bjorksten Place
Floor 2
Fitchburg, WI 53711

LOS ANGELES, CA
1860 Chicago Avenue
Suite H-15
Riverside, CA 92507

BENTONVILLE, AR
1722 SE Moberly LN
Bentonville, AR 72712

ASHTABULA, OH
3315 N Ridge East
Unit 504
Ashtabula, Ohio 44004

Current Job Openings

Bentonville, AR

+Project Coordinator

Telaid seeks a Project Coordinator who is looking for an opportunity to join a team for a growing, privately held Company. If you are self-starter with the ability to multi-task and are interested in gaining project management experience and who takes pride in providing superior customer service to our Clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you.

Interested in this opportunity?

Learn More & Apply

Niantic, CT

+Business Data Analyst

Telaid seeks an experienced Business Data Analyst (BDA), who is looking for an opportunity to join a team in a growing, privately held Company. If you are an analytics professional who has experience driving the mining, analysis and review of product, customer, financial, and key business operating performance data, and can package information to various audiences for next level planning and action, then Telaid has a great opportunity for you.

Interested in this opportunity?

Learn More & Apply

+Key Account Manager

The Key Account Manager / Service Program Manager is a customer service or inside sales leader looking for an opportunity to lead an operations team servicing national Service Programs for our retail clients. You can resolve and find solutions to escalations from customers with a high level of attention to detail, service and scope support. You have an outgoing personality with a passion for driving a best-in-class customer experience. You know how to build and maintain high performance service teams that manage varying service volumes with consistent weekly SLA/KPI achievement. You have a keen ability to drive strong financial and operational performance, grow existing and generate new business. You have exceptional organizational skills and are proficient with Microsoft Suite Programs. You have knowledge and experience in multi-site technology service, IT low voltage system installations, trade services, SLA adherence and break fix services.

Interested in this opportunity?

Learn More & Apply

+Project Coordinator

Telaid seeks a Project Coordinator who is looking for an opportunity to join a team for a growing, privately held Company. If you are self-starter with the ability to multi-task and are interested in gaining project management experience and who takes pride in providing superior customer service to our Clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you.

Interested in this opportunity?

Learn More & Apply

+Service Account Manager

Telaid seeks a detail oriented Service Account Manager who is looking for an opportunity to manage projects within a Service Center environment for a growing, privately held Company. If you are a customer service orientated, technical professional who thrives on the challenge of overseeing projects until their completion, while providing exceptional customer service, and monitor budgetary costs for projects then Telaid has a great opportunity to share with you.

Interested in this opportunity?

Learn More & Apply

Norcross, GA

+Business Data Analyst

Telaid seeks an experienced Business Data Analyst (BDA), who is looking for an opportunity to join a team in a growing, privately held Company. If you are an analytics professional who has experience driving the mining, analysis and review of product, customer, financial, and key business operating performance data, and can package information to various audiences for next level planning and action, then Telaid has a great opportunity for you.

Interested in this opportunity?

Learn More & Apply

+Physical Security Engineer, Intrusion – Access Control

The Physical Security Engineer, Intrusion – Access Control will provide subject matter expert support in Pre- and Post-Sales within the Physical Security space. This team member will create and build detailed design documents utilized for construction of building spaces.

Interested in this opportunity?

Learn More & Apply

+Project Manager

Telaid seeks a Project Manager who is looking for an opportunity to join a team for a growing, privately held Company. If you are a technical professional who possesses project management experience and takes pride in providing superior customer service to our clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you. The purpose of this role is to deliver technology deployment projects which meet or exceed Telaid’s goals. This role is responsible for project set up, project execution, financial management, people development and relationship management.

Interested in this opportunity?

Learn More & Apply

+Project Specialist – Technology Solution Center

Telaid seeks a Project Specialist to support the engagement and ongoing management of projects within Telaid’s Technology Solutions Center (TSC). Telaid’s TSC is a warehouse for client owned hardware as well as a staging and configuration depot for client assets to be programmed and configured before being shipped to site. This role will serve as the client facing project representative for our TSC as well as a liaison to our internal project teams that engage our TSC services.

Interested in this opportunity?

Learn More & Apply

+Vice President of Engineering, Estimating and Procurement

The Vice President, Engineering, Estimating, Procurement (VP, EEP) will provide leadership and oversight to the engineering, estimating and procurement teams. Areas of accountability will include ensuring Telaid’s engineering team provides subject matter expert support in Pre and Post Sales Telaid engagements, as well as establishing technical standards and procedures for the estimating and procurement teams.

Interested in this opportunity?

Learn More & Apply

Madison, WI

+Project Coordinator

Telaid seeks a Project Coordinator who is looking for an opportunity to join a team for a growing, privately held Company. If you are self-starter with the ability to multi-task and are interested in gaining project management experience and who takes pride in providing superior customer service to our Clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you.

Interested in this opportunity?

Learn More & Apply

+Project Manager

Telaid seeks a Project Manager who is looking for an opportunity to join a team for a growing, privately held Company. If you are a technical professional who possesses project management experience and takes pride in providing superior customer service to our clients, business partners, vendors, and fellow team members, then Telaid has a great opportunity to share with you. The purpose of this role is to deliver technology deployment projects which meet or exceed Telaid’s goals. This role is responsible for project set up, project execution, financial management, people development and relationship management.

Interested in this opportunity?

Learn More & Apply

Illinois

+Quality Control Lead Technician

Telaid seeks an experienced quality control technician with in-depth experience with Telaid’s clients, as well as knowledge of industry standards and the multiple types of industry products and certifications. You’re eager to help support a QC program that will rely increasingly on relationships with business partners, to provide a consistent, outstanding customer experience. This includes the ability to cross train technicians and business partners in specific client or product knowledge. A willingness to travel is essential to this role.

Interested in this opportunity?

Learn More & Apply

Indianapolis

+Quality Control Lead Technician

Telaid seeks an experienced quality control technician with in-depth experience with Telaid’s clients, as well as knowledge of industry standards and the multiple types of industry products and certifications. You’re eager to help support a QC program that will rely increasingly on relationships with business partners, to provide a consistent, outstanding customer experience. This includes the ability to cross train technicians and business partners in specific client or product knowledge. A willingness to travel is essential to this role.

Interested in this opportunity?

Learn More & Apply

NorthEast

+Quality Control Lead Technician

Telaid seeks a Quality Control Lead Technician who is looking for an opportunity help grow and manage a Quality Control program. This program aims to improve the customer experience by improving first visit resolution and deliverable collection. If you’re an experienced quality control technician with in-depth experience with Telaid’s clients, as well as knowledge of industry standards and the multiple types of industry products and certifications. You’re eager to help support a QC program that will rely increasingly on relationships with business partners, to provide a consistent, outstanding customer experience. This includes the ability to cross train technicians and business partners in specific client or product knowledge. A willingness to travel is essential to this role.

Interested in this opportunity?

Learn More & Apply

Tennessee

+Quality Control Lead Technician

Telaid seeks a Quality Control Lead Technician who is looking for an opportunity help grow and manage a Quality Control program. This program aims to improve the customer experience by improving first visit resolution and deliverable collection. If you’re an experienced quality control technician with in-depth experience with Telaid’s clients, as well as knowledge of industry standards and the multiple types of industry products and certifications. You’re eager to help support a QC program that will rely increasingly on relationships with business partners, to provide a consistent, outstanding customer experience. This includes the ability to cross train technicians and business partners in specific client or product knowledge. A willingness to travel is essential to this role.

Interested in this opportunity?

Learn More & Apply

Our Core Values

Telaid core company values

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