Technology Lifecycle Solutions For Multi-Site Clients™

Celebrating 35 years
of deploying excellence.

Telaid has a consistent track record of delivering even the most complex technology projects on time and on budget. For more than 35 years, technology integrator, Telaid has served its clients by deploying excellence and exceeding expectations. Flexible and resourceful, Telaid is a single provider of rapid deployments, cradle-to-grave technology solutions, wireless and physical security.

INTERACT WITH OUR HISTORICAL TIMELINE

1981
Telaid is founded as a local telephony entity to support the specialized voice requirements of the nation’s leading stock brokerage firms. This was the start of unparalleled deployment service for mission-critical business needs.
1993
Telaid becomes the largest supplier of Hoot ‘n’ Holler equipment and services in North America. It serves all of the Top 10 Financial firms in the US.
1998
Telaid forms a structured cabling division to offer a full suite of cabling solutions to best serve clients’ needs.
1999
Telaid forms an Audio/Video division based out of Niantic, CT, further expanding solution offerings to clients.
2001
Telaid diversifies into retail and other verticals with multi-site deployment services.
2002
Telaid starts performing work for the world’s largest retailer, who is still a customer today.
2003
Telaid moves into the physical security space, implementing CCTV for a multi-site client with more than 2,000 locations nationwide.
2006
Telaid begins offering wireless design and deployment, launching with a successful chain-wide deployment for a major home improvement retailer.
2016
Telaid continues its legacy of innovation and service with an expanding customer base, a new leadership team, and cutting-edge resources that meet the ever-changing needs of clients.

 

Of People, Process and Tools, nothing is more important than people

Our Telaid values ensure we take ownership, do the right thing, challenge the status quo and always seek ways to improve. That’s a pretty tall order and it requires great people. Our leadership team is passionate about your success as well as the success and happiness of the Telaid employees who serve you. Together, we deliver your technology projects on target!

Chris Patsiga
Our Vision is to positively impact our customers’ businesses through close partnerships that start with value alignment and execution of our Proven Process that our Service Delivery Organization executes on a daily basis. 
Chris Patsiga
CEO

Scott Patsiga
Working toward our vision for the future, Telaid’s strategy, solutions roadmap and employee development are all focused on helping you accelerate technology adoption for better business outcomes. Our growth and success depends 100% on our customers’ satisfaction.
Scott Patsiga
President & Visionary

Bill Patsiga
Telaid has a rich history and proven adaptability in the fast-moving technology space. Our staying power is a tribute to our ability to remain relevant, stay current with technology, and make our customers happy.
Bill Patsiga
Partner

John Phelan
It’s invigorating to work with a company that lives out its core values every day. They stay true to their guiding principles not only when dealing with customers, but with partners and employees as well.
John Phelan
CFO

Roger Gatto
As we continue to grow and evolve to meet our clients ever-changing needs in the age of the digital transformation, my role is to create and execute Telaid’s digital and business transformation strategy, which directly supports and aligns with Telaid’s mission to Drive Positive Business Outcomes By Accelerating Technology Adoption Through People, Proven Processes And Value Alignment.
Roger Gatto
Chief Transformation
Officer

Beth Bergmann
We’re leveraging digital technologies to expand our capabilities and solutions to meet the evolving needs of our customers. Our own transformation is driven by technology as we help clients pursue their own digital transformation.
Beth Bergmann
SVP, Solution Strategy
& Brand Experience
Gene Bradley
I’m proud to work for a company that is 100% dedicated to the success of its clients’ business outcomes. Telaid is tenacious – constantly introducing new solutions, improved processes and innovative services, allowing us to truly meet our customers’ ever-changing needs.
Gene Bradley
SVP, Sales

Jessica Jones
The digital transformation calls for speed and adaptation. Telaid’s success can be attributed to our agility. It’s inspiring to be part of a company that embraces change internally that helps us drive customers’ success on their own digital transformation.
Jessica Jones
Director, Corporate IT
Reynaldo Rodriguez
I respect and trust the company owners. They are stewards of family values and ethical business practices.
Reynaldo Rodriguez
SVP, Customer Success

Kimberly Pine
Key to Telaid’s success is finding, acquiring, and nurturing talent that embodies our core values. Skills can be learned, but character is what we stand behind when we make our brand promise to drive positive business outcomes through people, process, and technology.
Kimberly Pine
Director of Talent
& HR Operations
Mike Reedy
Technology deployment “best practices” are never static. They must undergo review and updating at the same speed that new technologies are being introduced in the marketplace.
Mike Reedy
SVP, Operations
& Strategic Accounts

Sandy Geiser
Relationships, not projects, are the lifeline of our business. Every client’s needs differ and truly understanding the business and the people drives us to be creative, push beyond the status quo, and deliver better service. When our clients succeed, we have done our job.
Sandy Geiser
Director, Project Planning
Jim Winkler
I couldn’t have joined a more grounded organization built on a family-first foundation while staying cutting edge in the latest technology and industry trends. It is refreshing to be a part of a leadership team that drives continuous improvement and learning to enhance the customer, partner and employee experience.
Jim Winkler
SVP of Service Delivery
Lori Hudnall
Telaid leadership strives to support their employees as well as their customers, understanding that one can’t be successful without the other.  This is a big reason why it’s so rewarding to work for Telaid.
Lori Hudnall
Director, Service Center
Alex Ivins
Technology is the practical application of ideas and experience. At Telaid, we help clients leverage technology to achieve their goals, ensuring projects add value.
Alex Ivins
VP, Technology Solutions

 

Our Core Values

Telaid core company values

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