IOT and Ops Technology-with James Snook and Doug Sparkes - Telaid
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With Host Beth Bergmann

IOT and Ops Technology-with James Snook and Doug Sparkes

Release date: February 8, 2022

Today’s episode is all about operations technology (OT). Guests James Snook and Doug Sparkes join us to discuss the role operations technology plays in a company’s success and advancement. How does IT play a role in the implementation and maintenance of these operations technologies? In this episode, we also talk about five key myths and realities of integrating new operations technologies into a business. Join us as we discuss how businesses can use OT to achieve critical business, operational, and sustainability objectives.


  • [03:10] What is OT, how is it different than IT, and how does it play a role in improving operations?
  • [05:30] The key myths and realities of using IoT as it relates to operations technology.
  • [12:47] Goals to consider when proposing a new IoT strategy.
  • [15:54] What role does NuOz play in IoT and OT systems?
  • [21:00] What are some key trends in the integration of business, operations, and sustainability?


  • With so many companies deploying IoT devices in their facilities, IT teams are under a lot of pressure to simply add these devices to the network. However, they are also challenged to maintain the security and performance of the network.
  • Implementing smart technology in a retail setting is not as simple as it sounds. It requires smart training to complement the smart technology, which should be easy to understand and integrate into the day-to-day operations.
  • NuOz specializes in infrastructure and security needs from IoT and OT systems. OT systems have unique standards, languages, and protocols. NuOz is focused on implementing and harmonizing these systems in a very secure manner so businesses can connect systems and manage their data.



James Snook, NuOz Retail Leadership 24 years in retail technology leadership, including 22 years with Starbucks, 10 Years of consulting & investing, serving on boards for social & environmental impact. Father of 4 sons native in cryptos and blockchains and a professional goat wrangler.

Doug Sparkes served as Manager of Energy Projects with Costco Wholesale, where he worked for 37 years. During his time at Costco, Doug was involved with operational technologies, building systems controls, and sustainability projects. Now serving on the Board of Advisors at NuOz, Doug brings a wealth of insight into best practices for the convergence of business operations technology.

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