IT Support Services - Telaid
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Technology Lifecycle Solutions For Multi-Site Clients™

From proactive maintenance to speedy repair, Telaid’s IT support services keep your technologies up and running

When it comes to repair and maintenance, dependability and speed are critical. Telaid’s IT support services are designed to provide the comprehensive support you need to maintain and repair devices as quickly as possible to get your operation back up and running.

  • Break-Fix icon
    Break-Fix
    Access on-site break-fix service at your locations nationwide with a break-fix contract from Telaid. Available as a per-call service or a full service contract, Telaid provides any level of service to meet your needs. With break-fix contracts, Telaid can handle all of your RMAs, offer four-hour-to-site service for critical equipment, and provide visibility to status via a customized online portal.
  • Maintenance icon
    Preventative Maintenance
    Share your previous years’ break-fix history and Telaid will customize a preventative maintenance program designed to provide regular assessment and maintenance of your equipment. Make critical failures a thing of the past and maintain your technologies on a much lower, more predictable budget.
  • Depot Repair icon
    Depot Repair
    Extend the life of your IT assets with break-fix repair. Telaid can perform board-level repairs in our state-of-the-art repair center in the Technology Solutions Center.

 

break-fix handling

Ensure operational continuity with break-fix

Telaid’s seamless break-fix handling is a beautiful thing for multi-site specialty retailer.

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Digital transformation success

Digital transformation success

Discover some ways to reduce time, task, cost and risk associated with the digital transformation.

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Technology Solution Center

Discover Telaid’s TSC

Telaid’s Technology Solution Center is the heart of our zero defect operation.

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