Technology Lifecycle Solutions For Multi-Site Clients™

Customizable Complete Site Service Program lets you maximize ROI on your technologies.

Telaid’s managed services allow you to outsource the management of a variety of everyday technology details, from monitoring to maintenance to repair to inventory management. With our Complete Site Service Program, you can customize a package to meet your particular needs and budget. Telaid makes it easy to access the experienced, dependable support you need to supplement your internal IT team.

24x7 Monitoring

24×7 Monitoring

Reduce the burden on your IT team with Telaid’s 24×7 monitoring services for intrusion alarms, VMS and access control. Let us handle the everyday monitoring and escalate critical alerts so you can stay focused on the priorities.

Backup & Disaster Recovery

Backup & Disaster Recovery

Enjoy peace of mind with Telaid’s backup and disaster recovery services. We deploy redundancy hardware and a system restoration protocol to ensure your technology can be reinstated following an unexpected event.

Day 2 Support

Day 2 Support

Our custom support services allow you to choose from depot repair, on-site repair, level 1 support and move/add/change requests to meet your precise needs and budget.

Cloud Services

Cloud Services

Ensure the security and optimal performance of your cloud-based systems with Telaid’s cloud services. We install updates, patches and new versions to keep all systems up to date.

Documentation Creation

Documentation Creation

Reduce rework and delays in the field with documentation creation services that provide field technicians with CAD drawings, infrastructure specs and step-by-step installation instructions for seamless, successful deployments.

Proactive Maintenance & Simple Repair

Proactive Maintenance & Simple Repair

Maximize the life and value of all your devices. Telaid provides proactive maintenance and simple repair to make the most of reusable parts and extend IT asset life, a huge cost savings in the long-run.

Procurement

Procurement

Make sure you select the best possible technology to meet your specific business needs at the best possible price with our procurement services.

Remote Help Desk

Remote Help Desk

Reduce the burden on your IT team with our level 1 support.

Standardization

Standardization

Ensure devices are optimized for plug-and-play deployment, quick repair and optimal performance with our standardization services that include device consolidation, organization, pre-staging and configuration, kitting and shipment.

I'd like to receive essential resources, webinar invites and other information to optimize my technology deployments!